Big Paw Services is locally owned and operated non-franchised family business specializing in dog
training, behavior modification, dog walking, pet sitting, and more. We are fully bonded and insured.
Proudly serving Boulder, Gunbarrel, Niwot, Nederland, and surrounding area, CO.
(888) 672-4472 | (888) MR-BIG-PAW | (303) 498-9958
All Rights Reserved
PO BOX 19452
Boulder, CO 80308
Phone: (303) 498-9958
Code of Conduct
As Pet Sitters International Members we must follow rules below or lose our membership and insurance
What do we need to do before we can be insured?
*Pet sitters who are not PSI or Pet Sitters Associates LLC members CANNOT APPLY FOR OR RECEIVE bonding or insurance. Always ask your pet care provider to see their insurance card during your meeting and greet
Minimum age requirement
In keeping with our professional standards, we strongly encourage that pet sitters and staff maintain liability insurance coverage which is only available to persons age 18 and older. Thus the minimum age requirement for PSI membership is 18 years of age.
Honesty and integrity
Members should deal with clients, other pet sitters, and PSI with honesty, integrity and candor, and should avoid any conduct that could put clients or their animals, residence, or property at risk. Conviction of a crime against persons or property or listing as a registered sex offender are grounds for termination of membership.
Quality of services
Among many other benefits, membership in PSI entitles members to display the PSI Logo, and to hold themselves out to the public as PSI members. This is a valuable benefit, and will continue to have value only if each member exhibits excellence in all dealings with the public and the profession.
Appropriate channels for criticism and feedback
Members should conduct themselves as professionals, and should not engage in public criticism of fellow pet sitters or of PSI, but instead should air the issue in the appropriate forum.
Complaints about another member
PSI does not mediate pet sitter to pet sitter complaints. A member who believes that another pet sitter has engaged in improper or illegal conduct should, depending on the nature of the conduct, either contact the offending pet sitter directly, contact the local Better Business Bureau, or, if the misconduct is sufficiently serious, report it to law enforcement authorities and/or obtain legal representation to pursue redress in the courts. PSI appreciates being advised if a judgment is entered finding that a member engaged in dishonest conduct, or conduct that could put clients or their animals, residence, or property at risk.
Complaints by pet owners
As a matter of responsibility to pet owners who trust our registry for referrals, we do make an effort to mediate complaints that come to us by pet owners against member pet sitters. This process begins with full disclosure regarding the complaint to the pet sitter and an opportunity for the pet sitter to respond in writing. Members should respond with full information about the complaint within thirty days. Responses will be reviewed by the PSI executive cabinet, and further action taken as appropriate.
Failure to comply with this Code of Conduct and Ethics, if substantiated in the opinion of PSI, will be grounds for immediate revocation of membership.
Below are a few key elements taken directly from our code of conduct agreement with PSI.
Personally, once you get to know us, you will realize how our personal and professional morals and ethics are at a much higher standard than this :)